FAQ's

aerial-questions FAQs

Smart TV Aerials have ensured through project managing Boroughs within London and surrounding counties that the digital switchover was perfect for its residents. Through this experience we ensure the same service will be carried out in the same manor. Other companies can not ensure or guarantee this, Smart TV Aerials can.

All calls are always directed to a member of staff who will ensure your question is answered correctly.

Yes we do have a very low cost call out charge at £59.99 but most minor issues fixed are within this price

The majority of the time we will make sure your engineer is with you on the same day if however we can not a achieve this we will ensure your next available date/time is a priority.

On new build properties the following will decide what cost/s will be involved.

· Location, how far you are away from the local transmitter.

· Where the Aerial will be located

· How many rooms are requiring an Aerial signal

· What extra distribution/amplifications will be required

All works carried out on new build properties will be guaranteed with our installation but we can not guarantee internal wiring which is covered by your new home owner’s warranty.

On any other type of property the wiring will be determined and an honest advise will be given.