Do you provide same day TV aerial repair in Bedford?

Yes, we offer same day TV aerial repair services in Bedford and surrounding areas for urgent issues. Our local engineers are available Monday-Sunday 8:00 AM - 8:00 PM. Call 08003168269 for emergency repairs.

What areas do you cover for TV aerial installation?

We cover Bedford, Harrold, Olney, Newport Pagnell, Woburn, Ampthill, Kempston, Flitwick, Cranfield, Wootton and many surrounding villages in Bedfordshire. All areas receive the same professional service with free quotes.

Do you install CCTV systems for businesses?

Yes, we provide professional CCTV installation for both residential and commercial properties with HD cameras, remote viewing, and 24/7 monitoring options. All installations include full setup and training.

Do you install European satellite systems?

Yes, we install European satellite systems including Astra and Hotbird for international channels. We provide multi-LNB dishes and motorised systems for accessing multiple satellite positions.

Do you offer WiFi installation for businesses?

Yes, we provide comprehensive WiFi solutions for both homes and businesses including mesh networks, enterprise-grade systems, and speed optimisation. All installations include configuration and testing.

What are your opening hours?

We're open Monday to Saturday from 8:00 AM to 6:00 PM, and Sunday from 8:00 AM to 4:00 PM. Same day service is available for urgent repairs and installations. Contact us on 08003168269 or WhatsApp 07454828222.

Why won't my Ring doorbell connect to WiFi?

Common causes include: weak WiFi signal at the door, using 5GHz instead of 2.4GHz WiFi, incorrect password, router firewall blocking the device, or the Ring needing a restart. Try the troubleshooting steps in our guide to identify and fix the issue.

Does Ring doorbell work with 5GHz WiFi?

Most Ring doorbells only work with 2.4GHz WiFi networks. Some newer models like Ring Video Doorbell Pro 2 support both 2.4GHz and 5GHz. Check your model's specifications. If your router combines both frequencies, try separating them or look for a 2.4GHz-only network name.

How do I reset my Ring doorbell WiFi connection?

Open the Ring app > Devices > Select your doorbell > Device Health > Change WiFi Network. This will guide you through reconnecting. If that doesn't work, press and hold the orange setup button on the Ring for 20 seconds to restart it, then try again.

Why does my Ring doorbell keep going offline?

Frequent disconnections usually indicate weak WiFi signal, router issues, or power problems. Check signal strength in the Ring app (Device Health > Signal Strength). RSSI should be -40 to -60 for reliable connection. Below -70 means weak signal - consider a WiFi extender.

How can I improve WiFi signal to my Ring doorbell?

Options include: moving your router closer to the front door, adding a WiFi extender or mesh system, using a Ring Chime Pro (which extends WiFi), or upgrading to a more powerful router. For wired Ring doorbells, ensure the transformer provides adequate power as low power can cause connectivity issues.

Ring Doorbell Not Connecting to WiFi? 10 Fixes That Work

Why Won't My Ring Connect to WiFi?

Before diving into fixes, it helps to understand what's causing the problem. Here are the most common reasons Ring doorbells fail to connect:

Weak WiFi Signal

Your front door is often far from the router. Walls, especially brick or concrete, dramatically weaken the signal. This is the #1 cause of Ring connection problems.

Wrong WiFi Frequency

Most Ring doorbells only work with 2.4GHz WiFi. If your phone connects to 5GHz automatically, the Ring app may try to connect the doorbell to the wrong network.

Router Settings

Some routers have security settings, firewalls, or "IoT protection" that blocks smart home devices like Ring from connecting properly.

Power Issues

Low battery or insufficient transformer power can cause connectivity issues. The Ring needs adequate power to maintain a stable WiFi connection.

Fix 1: Restart Your Ring Doorbell

A simple restart fixes many connection issues. Here's how to restart your Ring:

1Locate the orange setup button on your Ring (usually on the back or side)
2Press and hold the button for 20 seconds
3Release when you see the light on the front flash
4Wait 2-3 minutes for the Ring to fully restart

After restarting, your Ring should automatically reconnect to WiFi. Check the Ring app to verify.

Fix 2: Restart Your Router

Router glitches are surprisingly common. A restart clears the router's memory and often fixes connection issues:

1Unplug your router from the power outlet
2Wait 30 seconds (this ensures capacitors fully discharge)
3Plug it back in and wait for all lights to stabilise
4Wait 2-3 minutes for WiFi to fully restart

If you have a separate modem, restart that first, wait 2 minutes, then restart the router.

Fix 3: Use 2.4GHz WiFi (Not 5GHz)

Important: Most Ring Doorbells Only Work with 2.4GHz

This is one of the most common causes of Ring connection failures. If your router has a combined network (same name for 2.4GHz and 5GHz), your phone might be on 5GHz while trying to set up the Ring.

How to Connect to 2.4GHz:

Look for a network name with "2.4" or without "5G" in it
In router settings, you can often separate 2.4GHz and 5GHz into different names
During Ring setup, manually select the 2.4GHz network
Temporarily disable 5GHz on your router during setup

Fix 4: Check WiFi Signal Strength

You can check your Ring's signal strength in the app:

Open Ring app → Devices → Select your doorbell
Tap Device Health
Look at Signal Strength (shown as RSSI)

Understanding RSSI Values:

-40 to -50: Excellent

-50 to -60: Good

-60 to -70: Fair

Below -70: Poor (problems likely)

Fix 5: Extend Your WiFi Signal

If signal strength is the issue, here are your options:

Ring Chime Pro

Ring's own WiFi extender specifically designed for Ring devices. Plugs into any outlet and extends WiFi to your doorbell. Also acts as an indoor chime.

Best for Ring devices

WiFi Extender/Mesh

A general WiFi extender or mesh system improves coverage throughout your home. Position a node near your front door for best results.

Best for whole-home coverage

Move Your Router

If possible, relocate your router closer to the front door. Even moving it to a higher position or out of a cupboard can significantly improve signal.

Free option

Upgrade Router

Older ISP-provided routers often have weak signal. A modern router with better antennas and range can solve connection problems throughout your home.

Long-term solution

More Fixes to Try

Reconnect via Ring App

Ring app → Devices → Your doorbell → Device Health → Reconnect to WiFi. This runs the setup process again without removing the device from your account.

Check for App Updates

Make sure both the Ring app and your phone's operating system are up to date. Outdated software can cause connection issues during setup.

Check Router Security Settings

Some routers have "IoT protection" or firewall settings that block smart devices. Try temporarily disabling these, or add the Ring to an allowed device list.

Check Battery / Power

Low battery causes connectivity issues. Charge battery-powered Rings fully. For wired Rings, ensure the transformer provides at least 16V AC. Weak doorbell transformers are a common problem in older homes.

Factory Reset (Last Resort)

If nothing else works, a factory reset returns the Ring to its original state:

• Hold the setup button for 20+ seconds
• Light will flash, then turn off
• Release and wait for it to restart
• Set up as a new device in the Ring app

Warning: This erases all settings and recorded videos.

Frequently Asked Questions

Why does my Ring keep going offline?

Intermittent disconnections usually indicate marginal WiFi signal. When the signal drops slightly (due to weather, interference, or router load), the Ring disconnects. Improving signal strength with an extender usually solves this.

Can Ring work with mobile hotspot?

Ring can connect to a mobile hotspot, but it's not recommended for permanent use due to data usage and reliability issues. It can be useful for temporary testing or setup.

My Ring connected but video is laggy/won't load

This indicates the connection is working but bandwidth is insufficient. Ring needs about 2Mbps upload speed for smooth video. Check your internet speed and consider upgrading if upload is below 2Mbps.