Terms & Conditions
These Terms and Conditions (“Terms”) govern the use of services provided by Smart TV Aerials (“we,” “us,” or “our”). By engaging our services, you agree to comply with these Terms. Please read them carefully before proceeding.
- Service Provision:
- We offer professional TV aerial installation, satellite installation, CCTV installation, and related services.
- Our services are provided by qualified technicians who will perform the necessary work with due care and skill.
- Quotations and Pricing:
- We will provide you with a written quotation that outlines the scope of work and associated costs.
- Quotations are valid for a specified period, and prices may be subject to change if the scope of work changes or additional services are requested.
- Payment:
- Payment for our services is due upon completion, unless otherwise agreed upon in writing.
- We accept various payment methods, including cash, bank transfers, and credit/debit cards. Any applicable fees or charges for credit card transactions will be communicated to you.
- Cancellations and Rescheduling:
- If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance. Failure to provide sufficient notice may result in a cancellation fee.
- We reserve the right to cancel or reschedule appointments due to unforeseen circumstances, such as adverse weather conditions or equipment unavailability. In such cases, we will make reasonable efforts to inform you in advance.
- Warranty and Liability:
- We provide a warranty on our installation services, which covers any defects or faults arising from the installation workmanship.
- Any products or equipment supplied by third-party manufacturers are subject to their respective warranties.
- We shall not be held liable for any damages, losses, or injuries arising from the use or misuse of our services, except where such liability cannot be excluded under applicable law.
- Customer Responsibilities:
- You are responsible for providing accurate information regarding your requirements, property details, and any relevant access restrictions.
- You agree to provide a safe working environment for our technicians and ensure the presence of an authorized person during the installation.
- Intellectual Property:
- All intellectual property rights, including trademarks and copyrights, associated with our services and website are owned by Smart TV Aerials or our licensors.
- Confidentiality and Privacy:
- We will treat all customer information and details with confidentiality and comply with applicable data protection laws. Please refer to our Privacy Policy for more information.
- Amendments:
- We reserve the right to update or modify these Terms at any time. Any changes will be effective upon posting the revised Terms on our website. We recommend reviewing the Terms periodically.
- Governing Law:
- These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which we operate.
If you have any questions or concerns regarding these Terms and Conditions, please contact us using the contact information provided on our website. By engaging our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.